Can I use my Vanilla Visa Gift Card at more than one merchant?
Yes, you can use your gift card anywhere Visa debit cards are accepted – at millions of locations in the U.S. - as long as there are funds available on the card.

What if I want to purchase an item that costs more than the balance on my Vanilla Visa Gift Card?
To purchase an item that costs more than the balance on your card just use a second payment method such as cash, check, or other credit or check card for the difference. Let the cashier know how much you will pay with each type of payment when you make your purchase.

What do I do if my Vanilla Visa Gift Card is declined?
If a transaction is declined you should first verify the balance on the card by visiting www.myfastcard.com or by calling 1.800.571.1376. The merchant cannot access this information.
If your card was declined and there are sufficient funds to cover the purchase, contact us at 1.800.571.1376 to determine why the card was declined.